Boomer. Adult. Call Centers.
Leveraging Peer-to-Peer Relationships to Improve the Customer Experience for Brands which Sell-to and Support Older Adults.
Onshore U.S. Labor Staffed with Boomer Adults.
Learn More! Schedule a 10 Minute Introduction Call.
The world's first outsourced call center supporting any brand that markets and sells-to the Boomer and Senior Adult demographic, staffed with 40+ Adults from the retirement communities of Sun City, Arizona and surrounding West Phoenix.
Outsource Your Call Center to Ours.
Staffed by Boomer adults.
Tree Rings is a Call Center Outsourcing Provider founded on the premise that a great call center experience is dependent upon a peer-to-peer relationship between your agents and your customers. Our call centers, which are located near retirement communities in the U.S.A., are staffed with boomer and retired (or semi-retired) adults who are experts at communicating with your older adult customers. With the population aging across all consumer sectors, brands large and small who market to boomer and senior adults, rely on Tree Rings to drive revenue, increase their Net Promoter Scores (NPS) within this demographic, and lower their total cost to serve.
Our services include an array of multi-media channels, including inbound and outbound customer service, sales, lead generation, email support, text support, social media monitoring and engagement, and instant message chat support. We service an array of industry verticals, including Medical and Healthcare, Telecommunications, High Technology, Travel Services, Senior Care Services, Banking and Financial, Insurance, traditional Retail and Online, eCommerce Retailers.
TOP 100 MOST BRILLIANT!
Entrepreneur Magazine names Tree Rings to Top 100 Brilliant Companies list for 2011.
PEER TO PEER
Our call center agents are of the same age, or similar age, of your customers (or your clients customers). They know how to communicate with them. They just know how to "connect.". You can hear this on every call. They relate!
GREAT CUSTOMER EXPERIENCE
When you align similar age call center representatives with the age of your customers you are calling, or who are contacting you for sales and support, the net result is more sales, higher conversions.
We staff our call center with agents and supervisors who have, on average, over 25 years of work experience from virtually any industry immaginable.
HIGHER NET PROMOTER SCORES
Experineced agents create excellent customer experiences, resulting in high customer satisfaction. Older adult customers require a unique customer service solution.
STRONG WORK ETHIC
The Boomer and Senior demographic have a very strong work ethic. They are reliable, care about quality work, listen and communicate exceptionally well with those customers who are similar in age.
FIRST CALL RESOLUTION
A strong work ethic results in highly trained agents who deliver exceptional results and first call resolution. Tree Rings creates a "peer-to-peer" expereince with our clients oder adults customers.
WANT TO WORK vs. NEED TO WORK
Most of our employees simply want to work, stay active, contribute and make extra spending money. This results in a great work culture and low employee turnover.
Employees who "want" to work results in less cost due to low annual attrition. Tree Rings annual attrition is less than 15%. This results in 50% savings or more for our clients.
3219 E Camelback Road #519
Phoenix, AZ 85018 USA
Contact Us Now to Schedule a 15 Minute Introduction: